Petland - Topeka

HORRIBLE CUSTOMER SERVICE. I went to buy a puppy, ran my debit card through and it was approved. I then waited about 45 minutes (they had to get the puppy ready, so they say) when one of the workers told me that I had to go get the cash…

NEVER in my life have i dealt with such Inconsiderate, unknowing, un-willing to help, unorganized people! These people have lied to me time and time again and i am sick and tired of them! I have actually just hired an attorney due to what…

Sick puppies, pushy sales people, sparse and highly priced merchandise. Store was dirty and smelled nasty. I can't recall this store being run like this a few years back. I'll go to PetSmart from now on .

Went in to find supplies for my snake but they had nothing! I Don't know how your supposed to run a pet supplies store with no supplies. And the customer service was terrible! The high school kids were more concerned with socializing…

The store has gone downhill since the new owners have taken over. When Chris was the owner they paid their bills and gave excellent service. Now, everything has changed.